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Khabri was facing a challenge with
retaining new users. Improving Day 1
retention was one of the biggest goals
for Khabri. Additionally, arriving at the
North Star metric was a long winded path.
Khabri used Apxor’s Behaviour Correlations
to identify their North Star metric.
It is the leading metric that drives their
success. The behaviour correlation
helped them identify the top 5 actions
that had a higher correlation with Day 1 retention.
Apxor’s passive nudges were used to
establish causations based on the
correlations. 5 different experiments
were run on controlled user groups to
establish causation. The relevant
product change was made on the
feature that lead to increased user retention.
By nudging users to follow a channel on Day 0, Khabri increased its
Day 1 retention by 21%.